Responsible Gaming Policy

Our Commitment

We operate an entertainment platform offering casino games and sports betting, where responsible gaming is a top priority. Our goal is to create a safe environment in which gambling and betting remain recreational entertainment and do not lead to problems. We provide comprehensive control tools and offer support to players who need help. Playing and betting should be enjoyable — we do everything we can to prevent negative consequences.

Warning Signs of Problem Gambling Behavior

It is important to recognize the point where entertainment becomes addiction. Problem gambling behavior can show up in different ways, but there are clear warning signs. You spend more money than you originally planned. Casino games or sports betting take up more and more time and replace other interests. You try to recover losses with additional bets and fall into a vicious cycle. You borrow money or take credit to gamble. You hide the extent of your gambling or betting activity from your family. You feel irritable or anxious when you try to stop.

Gambling becomes a problem when it affects your financial situation, relationships with family and friends, professional performance, or mental health. If you recognize yourself in these descriptions, it is time to seek help. Admitting the problem is the first step toward a solution.

Self-Control Tools

We offer a range of tools that allow you to control your gaming and betting activity and set personal limits. These features are available in your user account and can be activated at your request.

Deposit limits allow you to set a maximum deposit amount per day, week, or month. After reaching the limit, further deposits are not possible until the end of the selected period. This helps control spending and stay within the budget allocated for entertainment. Increasing a limit takes effect immediately; decreasing a limit takes effect after a 24-hour cooling-off period.

Loss limits determine how much you can lose within a specified period. Once this limit is reached, play is automatically blocked. This feature is particularly valuable for players who tend to make impulsive decisions while trying to chase losses.

Session time limits restrict the duration of uninterrupted play or betting. After the set time expires, the system sends a notification or automatically ends the session. Regular breaks help maintain control and support more considered decisions.

Bet limits allow you to restrict the maximum amount per individual bet or game round. This helps prevent high, impulsive bets during emotionally charged moments and supports sensible budgeting.

Taking a Break from Play

If you feel you are losing control or simply want to take a break, use the temporary self-exclusion function. You can block your account for a period from 24 hours up to 6 months. During this time, access to the platform is not possible, and all marketing communications are stopped.

To activate a break, contact our support team or use the relevant section in your account settings. The request is processed immediately and cannot be canceled until the chosen period ends. When the period ends, access is restored automatically, but you can extend the block if needed.

Permanent Self-Exclusion

For players facing serious issues, a permanent self-exclusion option is available. This is a final decision that closes your account forever. Before activation, make sure you have withdrawn all balances. After confirming the request, access is permanently blocked.

We also cooperate with national self-exclusion databases. If you are registered in such a database, inform us and we will immediately block your account in line with the program requirements.

Reality Checks

While playing or betting, it is easy to lose track of time and spending. We use a notification system that regularly reminds you of your session duration and the amount spent. These messages help you return to reality and consciously decide whether to continue or stop.

Configure reminder frequency in your user account. We recommend notifications every 30–60 minutes during uninterrupted play. Use these moments to evaluate your state and ensure that gaming remains entertainment.

Underage Protection

Gambling and sports betting are strictly prohibited for anyone under 18. We use age-verification systems that require identity confirmation before play begins. Any attempts by underage users to register are prevented, and accounts are blocked immediately.

Parents and guardians can install parental control software that blocks access to gambling websites on home devices. We recommend talking to children about gambling risks and monitoring their online activity. Keep your access data secure and never share it with minors.

Support Organizations

If you or someone around you is struggling with problem gambling behavior, seek professional help. There are organizations that provide free and confidential support for people with gambling-related issues.

Gamblers Anonymous is an international self-help group with a 12-step program. In meetings, participants share experiences and support each other on the path to recovery. Various counseling organizations offer professional consultations and outpatient treatment for affected individuals and relatives. Health institutions provide informational materials, self-tests, and access to treatment options.

In many countries, a national support hotline is available 24/7. Professional counselors help assess the situation and recommend appropriate next steps. Do not hesitate to seek help — gambling addiction can be treated.

Tips for Safer Play

Follow simple recommendations to keep gambling and betting as entertainment. Set a budget before you play and stick to it strictly. Use only money you can afford to lose, and never gamble with borrowed funds. Treat gambling as recreational entertainment, not a source of income. Winnings are a pleasant bonus, but not the goal.

Take regular breaks every 30–60 minutes. Do not play under the influence of alcohol or in emotionally stressful situations. Balance gambling with other interests and do not let it dominate your life. If your planned budget is used up, stop. Attempts to chase losses almost always lead to even greater losses.

Our Promise

We continuously improve responsible gaming measures, follow the latest research findings, and implement industry best practices. Our customer support team is trained to recognize signs of problem gambling behavior and assist with activating protection tools. We never send marketing materials to players who have set limits or self-excluded.

Your well-being matters more than profit. If you realize that gambling is no longer entertainment, do not hesitate to act. Use the available control tools or seek professional help. We are always here to support you on the path to responsible gaming.